Terms and conditions - Sassy Sentiments
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SUBSCRIPTION T&CS

I accept that by becoming a member of the Sassy Sentiments subscriber list that I will receive periodic notification via email, text messaging and or conventional post outlining news, offers and other information relevant to their product services.

I understand that all personal information provided by myself on this website including joining as a member, competition entries, makeover entries or requests for expert advice will reside in a centralised database at Sassy Sentiments head Office in Melbourne, Australia. I also understand that this information will be updated as and when requested only by myself or as authorised by me. I understand it is my right to have access to any of my personal details held by Sassy Sentiments and that this information will be provided to me within a reasonable amount of time.

I understand that Sassy Sentiments may publish some information provided by myself (on a strictly anonymous basis) within the website or within other media forms, if permission granted by myself and that Sassy Sentiments send information on behalf of a third party to my personal address.

I understand that it is my right to unsubscribe at any time by forwarding a request via the website “unsubscribe” or via email, stating unsubscribe in the subject box. I understand that all requests for deletion will be processed within a 14 day period from request date.

TERMINATION

Members may unsubscribe at any time with written notice by; (a) Going to the “Contact Us” page on the Sassy Sentiments website and filling out the Enquiry Form with a request to unsubscribe; or (b) emailing us at queries@sassysentiments.com.au.

Sassy Sentiments may vary or terminate its subscribtion service at any time, without notice in its absolute discretion. Sassy Sentiments is not liable for any loss arising from termination or variation.

SASSY SENTIMENTS

Sassy Sentiments is a registered brand owned by Sassy Sentiments ABN 42 170 394 065.

To the extent legally permitted, Sassy Sentiments excludes all conditions, warranties, guarantees and similar, whether express or implied, as to the condition, suitability, quality, fitness or safety of any goods or services supplied under the loyalty Program (Warranties), other than those implied by statute which may not be legally excluded. Any liability Sassy Sentiments may have to you under Warranties implied by statute which cannot be excluded is limited, where expressly permitted by statute, to supplying, or paying the cost of supplying, the goods or services again or repairing, or paying the costs of repairing, the goods, at Sassy Sentiments’s option.

To the extent legally permitted, in no event will Sassy Sentiments be liable to anyone for any direct, indirect, incidental, special, exemplary or consequential damages of any type whatsoever, including, without limitation, any lost profits or savings, damage to or loss of property or personal injury (including death), even if Sassy Sentiments is expressly advised of the possibility of such damages. This exclusion and waiver of liability applies to all causes of action, whether based on contract, warranty, tort (including negligence) or any other legal theories. To the extent that the above exclusion of liability is unenforceable, invalid or ineffective for any reason, it will be severed from these Terms and Sassy Sentiments’s maximum aggregate liability for all losses, damages and other amounts referred to in the above exclusion of liability under any cause of action referred to in the above exclusion of liability is limited to AUD$5.00

These Terms and Conditions apply to Sassy Sentiments in general. Any additional competitions, special offers or other vouchers are subject to their own set of conditions, which will apply to you, if you choose to participate in the additional activity.

Victoria law applies to these Terms.

SOCIAL T&CS

SASSY SENTIMENTS FACEBOOK AND INSTRAGRAM PAGES TERMS OF USE
The Sassy Sentiments Facebook and Instagram pages have been created for our fans of Sassy Sentiments. We treat our Facebook page as an interactive, fun and rewarding place to connect with our fans and we will seek to conduct ourselves always in an approachable and positive manner. We, of course expect Sassy Sentiments to be treated with the same courtesy. Sassy Sentiments welcomes you and has a few guidelines that we ask our guests to adhere to on our social networks as a condition of their participation.

Sassy Sentiments allows user-generated content on our Facebook page including video, photos, wall posts and comments, at its discretion from time to time. However, Sassy Sentiments is not responsible for the content submitted and does not endorse the opinions expressed by the users of this page.

By submitting content, you agree that Sassy Sentiments may use this content including your name, either temporarily or permanently, for testimonial, marketing or other purposes in any media without any compensation to you. You promise that all content you submit is your original work and that submitting it does not infringe the intellectual property or other rights of any person.

You agree not to submit any content which consists of or contains any of the following:

Any material which breaches Facebook’s Terms of Use.

– Explicit, obscene, indecent or offensive language or abusive or inflammatory comments
– Personal attacks on Sassy Sentiments employees, members or the brand itself
– Business information, spam, notices about contests or competitions run by others, advertising or offers to sell or buy any goods or services
– Any material which defames, abuses, harasses, stalks, threatens, discriminates against or otherwise violates the legal rights of others (such as rights of intellectual property, privacy and publicity)
– Information that is, misleading or unlawful
– Any virus, Trojan or similar or anything else which is designed to incapacitate our page or breach our security
– Excessively large files or multiple or repeat posts of the same or similar material
– Posts that are unrelated to Sassy Sentiments
– Links to other material or websites that we consider inappropriate or unsuitable or whose content would breach these Terms of Use if contained on our page
Sassy Sentiments reserves the right to edit or remove content that violates these Terms of Use and to block your access to our page. As this page operates at our discretion, we may also take any other action we consider appropriate in relation to this page.

We hope you enjoy being part of our community and look forward to your participation.

GENERAL T&CS
Sassy Sentiments is a registered brand owned by Sassy Sentiments ABN 42 170 394 065.

All rights, including copyright, in this website are owned by or licensed to Sassy Sentiments. Any use of the site or its contents, including copying or storing it or them in whole or part, other than for your own personal, non-commercial use is prohibited.

Prices and stock availability may vary between sassysentiments.com.au and Sassy Sentiments market stalls. Sassy Sentiments reserves the right to change these conditions at any time without notice and in its absolute discretion. All Promotions and Prices are shown in AEDT times.

BUYERS
You may buy goods offered online by us by completing the order form available on our website. To buy goods via our website, you must be at least 18 years of age. By placing an order, you confirm that you are at least 18 years of age and that all information you provide is accurate, complete and not misleading.

You agree to deal with us in good faith and in compliance with all applicable laws. We may cancel orders where we consider that you have not dealt with us in good faith or have otherwise breached applicable laws, even if the order has been confirmed and a credit card charged. If your credit card is charged for the purchase and we cancel the order, we will notify you and credit your credit card account for the amount charged, less delivery charges and applicable taxes and duties, at our discretion.

ORDERS
You may buy goods offered online by us by completing the order form available on our website. To buy goods via our website, you must be at least 18 years of age. By placing an order, you confirm that you are at least 18 years of age and that all information you provide is accurate, complete and not misleading.

You agree to deal with us in good faith and in compliance with all applicable laws. We may cancel orders where we consider that you have not dealt with us in good faith or have otherwise breached applicable laws, even if the order has been confirmed and a credit card charged. If your credit card is charged for the purchase and we cancel the order, we will notify you and credit your credit card account for the amount charged, less delivery charges and applicable taxes and duties, at our discretion.

SPECIAL OFFERS
We may provide special offers in relation to our goods from time to time. At any time, we may terminate any special offer without advance notice. If terminated, a special offer will continue to apply to goods you ordered in good faith in accordance with these Terms before the special offer was terminated.

PRICES
All prices are in Australian dollars. Prices include GST unless indicated otherwise but exclude delivery charges and customs duty and other taxes, if applicable. All prices are subject to change without notice.

PAYMENT
The full payment for your order (including the product price and applicable delivery charges) is deducted from your credit card on completion of your order. Delivery will commence once payment has been processed/validated. We accept payment by Visa, MasterCard, American Express and PayPal. Credit card details are processed using at least SSL 128 bit encryption and are not stored by us.

Large transactions may involve additional screening and we will require confirmation on key details before we proceed to fill the order. In this event, we will contact you. In some cases, this may delay your order by a short period.

AVAILABILITY
All goods are offered for sale subject to available stock. If an item is out of stock, we will issue a credit to your credit card or PayPal account in the amount charged. If you order goods and some are not in stock, you agree that we may fill that part of your order for which stock is available.

DELIVERABILITY/SHIPPING
We ship within Australia and New Zealand only. We do not charge for shipping. To find out the shipping charges that apply to you, simply add the items to your shopping cart and proceed accordingly to the checkout where the full cost will be calculated and displayed before you make any payment. It is your obligation to enter the correct delivery address details at the time of ordering.

We use all reasonable efforts to dispatch orders within 5 business days of the purchase date. Most orders should arrive within 5 to 10 business days after dispatch depending on the destination. It is your responsibility to inform us promptly if an order does not arrive either by emailing queries@sassysentiments.com.au. Once we learn an order has not arrived within a reasonable period we will lodge an enquiry with the courier and advise you of any issues that are discovered.

We are not liable for any loss or damage resulting from late delivery or non-delivery and late delivery does not entitle you to cancel your order.
If you choose to sign for your item you will generally need to be available between 7.00am and 5:00pm to receive the delivery. You have the option to choose a different delivery address than your billing address. For example, you may want to use your work address for delivery if your employer’s workplace policies allow this. If you do not answer when the courier tries to deliver your order, the courier will generally leave a card. You must then contact the courier directly to arrange re-delivery. Without limitation, we are not liable for any loss or damage as a result of you failing to contact our courier within the time specified in any “article awaiting collection” notice left by the courier at the time of delivery.

DAMAGE
If you receive any goods in a damaged condition, we may issue you a credit in the amount paid for the goods or send replacement goods at our discretion if you notify us within 7 days of the delivery date. We may ask you to provide proof of the damage, as a condition of refund or replacement.

RISK
Risk of damage, loss or deterioration to goods passes to you on delivery in accordance with these Terms.

TITLE
Goods ordered by you remain our property until you pay for them in full.

PRODUCT WARRANTIES
To the extent legally permitted, we exclude all conditions, warranties, guarantees and similar, whether express or implied, as to the condition, suitability, quality, fitness or safety of any goods or services supplied by us (Warranties), other than those implied by statute which may not be legally excluded. Any liability we may have to you under Warranties implied by statute which cannot be excluded is limited, where expressly permitted by statute, to supplying, or paying the cost of supplying, the goods or services again or repairing, or paying the costs of repairing, the goods, at our option.

RETURNS
In addition to your statutory rights, if you change your mind we will happily exchange or refund your item/s providing the following conditions have been met:

1. The items are returned within 30 days of the purchase date and the original sales receipt is present.

2. Items must be in original condition as purchased, with all labels/tickets attached. Cards must not have been written in or on.

If you return items to us that do not comply with the above requirements, we will return them to you at your cost.

PACKING PROBLEMS Please check your items against your receipt. If there are any discrepancies please email queries@sassysentiments.com.au.

You can exchange or return your online order to the online store with the original receipt you receive in your parcel subject to the terms of this section. Goods bought at a physical store must be returned to a physical store and cannot be returned to our online store.
To obtain a refund via the Sassy Sentiments online store, please email queries@sassysentiments.com.au, alerting our team of the issue and refund request. Promptly after we receive your return package your refund/exchange will be processed and new item sent back out to you (where available) or we will credit your credit card, excluding delivery charges (unless goods are faulty or not as ordered). You will be charged an additional fee for redelivery. Do not re-use our envelope.

LIMITATION OF LIABILITY
To the extent legally permitted, in no event will we be liable to any party for any direct, indirect, incidental, special, exemplary or consequential damages of any type whatsoever related to or arising from the supply of goods or services via this website or the use of such goods or services by any person, including, without limitation, any lost profits or savings, damage to or loss of property or personal injury (including death), even if we are expressly advised of the possibility of such damages. This exclusion and waiver of liability applies to all causes of action, whether based on contract, warranty, tort (including negligence) or any other legal theories. To the extent that the above exclusion of liability is unenforceable, invalid or ineffective for any reason, it will be severed from these Terms and our maximum aggregate liability for all losses, damages and other amounts referred to in the above exclusion of liability under any cause of action referred to in the above exclusion of liability is limited to AUD$5.00.

INDEMNITY
You agree to indemnify, defend, and hold us, our officers, directors, employees, agents, contractors, licensors and suppliers harmless from and against all losses, expenses, claims, proceedings, damages and costs (including actual, special, direct, indirect, incidental, exemplary or consequential) of every kind and nature made by any other party due to or arising out of any violation of these Terms, any terms and policies it incorporates by reference, the rights of another party, any applicable law, statute, ordinance or regulation or due to or arising out of any activity related to goods and services supplied by us.

NOTICES TO YOU
We may notify you by email, a general notice on this website or by other reliable method to an address or using contact information previously provided by you.

EXCUSING EVENTS
You acknowledge and agree that we are excused from performing our supply and other obligations and will not be responsible for any delays where and so long as we are prevented from performing our obligations under these Terms by events or causes beyond our reasonable control. We will endeavour to notify you of any delay and its expected duration. If we are prevented from performing our obligations for longer than a reasonable time, we may elect to cancel your order and issue you a credit in the amount paid for the order without further liability to you.

ENTIRE AGREEMENT
These Terms (including any terms or policies incorporated by reference) set out the entire agreement between you and us concerning its subject matter and supersedes all prior communications.

ALTERATIONS
We may alter these Terms from time to time by posting the altered version on our website. You should visit the website regularly to keep up to date with any alterations. In the case of an alteration, the altered Terms only apply to goods ordered via the website after the alteration takes effect.

APPLICABLE LAW
These Terms are governed by the law of Victoria, Australia. The parties submit to the non-exclusive jurisdiction of the courts of Victoria and its appellate courts. The United Nations Convention on Contracts for the International Sale of Goods (Vienna Sales Convention 1980) does not apply.